To cancel or amend a reservation, please contact us in writing at email@example.com. We do not accept cancellations or amendments over the telephone/sms/whatsapp. If booking a special rate, deal or sale, a different cancellation policy may apply. Please refer to the T&C’s applicable to your reservation thoroughly. If a reservation is made with a third party (travel agent, online booking site etc), please refer to their terms and conditions. We take no responsibility for your booking contract with a third party.
2. Fully Flexible Rate – Free Cancelation/Free Date Change:
**Travel Insurance: When making a reservation with us we urge all guests to take out a travel insurance policy which covers trip cancellation/trip amendments that will protect you against any losses/charges/costs in the event of having to cancel your stay for any reason. This includes, but is not limited to: illness/injury, family issues, expired passports, job commitments, traffic problems, airline delays, flight cancellations or a change of heart. We take no responsibility for guests who choose not to take out insurance.
In an event of an unpredictable and insurmountable nature (war, riot, earthquake, volcano, hurricane, explosion, pandemic etc) that prevents either guest or property from fulfilling all or part of the obligations set out in the contract. It is expressly agreed that forced circumstances suspends, for the parties, the execution of their reciprocal obligations and that each party shall bear the burden of the resulting costs. If loss of reservation occurs, partial credits may be possible, contact us to discuss options.
COVID-19/Illness: For bookings made on or after 31st May 2022, COVID-19 related illness will no longer be covered under Extenuating Circumstances. If you must cancel due to COVID-19 or other illness, our normal cancellation policy will apply.
Check in is from 2pm – 9pmCheck out is at 11am
Early Check in (before 2pm): Early arrivals is subject to availability on the day of check in. If an early check in is not possible, you are able to drop off luggage and come back at check in time. Please be aware – due to the very small nature of our property, shared facilities (pool, living area) are not accessible before check in.
Late Check In (after 9pm): If you are arriving to Melali after 9pm, we require guests to book a transfer through us as our drivers will let you in to the property.
Late Check Out (after 11am): Later check outs until 11.30 – 1.00pm are subject to room availability at the time of check out. Note – Due to the very small nature of Melali, if you are checking out, you are unable to use the pool/communal area after check out. You are also welcome to store luggage until 2.30pm.
Late Evening Check Out: If you have a late evening flight and wish to stay at Melali for your final day, you will need to book an extra night stay. For Guaranteed Evening check out, advance reservation is recommended. For alternative ideas, check out our tips & recommendations here.
Special Requests: All requests are strictly subject to room availability at the point of check-in. Priority will be extended to direct bookings.
Children: Due to the small nature of the property, we only accommodate children under the age of 12 when the whole villa is booked exclusively (all three rooms) or during low season times in the pool villa. In this case, please be aware of other guests.
Child Safety: It is guests responsibility to ensure their children are watched and safe at all times. When renting the whole villa or pool villa we URGE guests with children to hire pool fencing to ensure the safely of your little ones. We can arrange this or can recommend a wonderful rental company. When making a reservation guests agree that any injury/accident that may occur at the property during their stay is their own responsibility.
Non – Smoking/Non-Vaping: Smoking & Vaping is strictly not permitted in rooms and all living areas. Smoking is only permitted outside in the garden areas. Should you be found smoking in the room or living areas, we will levy a deep cleaning charge equivalent to at least one night’s accommodation in addition to any accommodation charges.
For more info, check out our FAQ’s
Have questions? Contact us at firstname.lastname@example.org
Tucked away at the end of a quiet Bingin Beach laneway, Melali is an award winning boutique property perfect for travellers looking for a more intimate and authentic Bali stay.
Jl. Buana Sari, Gg PirtaBingin , Pecatu 80361Bali – Indonesia
email@example.com+62 821 4412 4689 (WA)+62 821 4412 4678 (WA)
Terms & Conditions